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Interviewing research Research methods sensory Uncategorized Violence

Coming to one’s senses: knowledge production, situatedness, and vulnerability in criminological interview work.

Louise Gerbier

My PhD on the Northern Irish conflict and the subsequent widening of its scope to counterinsurgency policies and practices led me to interview torture survivors, former detainees – not all having had the right to a (fair) trial – as well as victims and survivors of police brutality and terrorism. Indeed, I was interested in the rawness of their experience – my qualitative methodology was precisely looking for situated accounts of embodied experiences of violence, and how they were perceived and recalled both individually and collectively. I hoped that conducting a new series of semi-structured interviews in post-conflict Northern Ireland would offer different insights into the interplay of subjectivities that builds communities, while deepening our understanding of sensory experiences of political violence.

Each interviewee came to our discussion with a developed sense of self and a clear idea of the labels they wanted me to use to describe them: decades of mediatisation and community-work had made seasoned communicators of a lot of them. More often than not, though, they had some doubts on whether they’d be telling me all or part of their story.

Their distrust was informed by collective experience: not only were they recounting criminalised activities, they were also aware of the dangers posed by my potential relation to power. Indeed, both the Boston College tape scandal, in which interview recordings had been used in the court of law, and the ongoing Legacy Act debates, which considered changing amnesty policies for individuals coming forward with Troubles-related stories, threatened the very possibility of memory work and ethical research. What made my PhD relevant in social sciences rooms where research methods, elections or identity politics were discussed also made the work at its core more difficult.

Beyond that tension of public and private, personal and collective, I was expecting the sensitive matters at the heart of the interviews to challenge the “neutrality” I had been trained to strive for, wondering what room would be left for empathy in a semi-structured interview with a recorder set on the table.

That was without taking into account who I was, and how I came across. A 5’2” woman, with an accent aiming for Received Pronunciation but often lost in a French melody, I am severely visually impaired and often use a white cane to move about. Though my disability can become “invisible” if I sit down and don’t have to read something in front of my interlocutor, I was thus visibly disabled, at the very least when I arrived for a discussion or followed my interviewee around the neighbourhood for a walking interview. I could not see the bullet holes of a shoot-out from afar, so Martin* took me directly to the wall he was describing; I got lost in the community centre where we were supposed to meet, so Seamus* came and fetched me; Patrick’s* wife enquired about my health after I had to reschedule an interview.

I learned quickly that what is off the record matters greatly, and that my body, just like my interviewees’, escaped the record – I stumbled as Tom* guided me through a cemetery and he caught my arm; John* hugged me when he realised I could not see him properly, and asked many questions in the hushed tones of a (self-declared) worried grandfather.

The distance I had been told was expected of the researcher disappeared beneath the warmth of strangers offering their arms to guide me, or the lilt of their accent describing their hometown, which I would only discover through their eyes, their voices. The blur and sometimes chaos of my senses was overridden by their readiness to lend their own senses. While Martin’s voice shook, my hands touched the cold stones as I struggled to imagine the bullets that had wrecked the stone, having never even heard a gunshot. The walking interview with Tom* took on unexpected gravitas as he stopped pointing from afar and decided to bring me to each grave, urging me to get closer, as I tried to picture the gunbattle he was describing, adding another layer to his vivid visual storytelling.

Senses were coming to the fore, and I had not even started writing about them.

More strikingly perhaps, Liam* decided to call me back after his first interview, having realised during our off-the-record conversation that I knew what spending weeks in the hospital felt like. He wanted to tell me about his own hospital visits after having undergone torture, and just like Sammy*, who’d experienced a severe beating as a teenager, would later, he dived into the description of his pain and its intertwining with his political perspective like he had not before. I’ve never been beaten, but I do know how physical pain can reorganise every instant of a life and strip you down, exposing your self as it does your bare body.

Without it being ever planned, sometimes before the interview had even begun, the imbalance of vulnerability seemed thus partly taken care of: I might receive my interviewees’ raw grief, potent trauma and deep-rooted anger ; I might get a glimpse of who they had been, at sixteen or forty-two, in a prison cell or facing a police baton – I might even receive what I was looking for, their situated perspective on their engagement in violent political activity… but they had seen my raw vulnerability first. They had been given evidence that I was putting myself in a complex physical situation – meeting with unknown men in areas I’d never been, their faces forever a blur, just like the pavement I would have to navigate – in order to listen to their stories. That counted for something. My physiological experience, and my openness in discussing it, served as grounds for belief that they could work with me.

That’s why the talks and the walks we shared have always been multifaceted in my eyes: my blurry apprehension of noisy, colourful 21st c. Belfast, just like its anchoring in the warmth of the cups of teas each interviewee has always insisted to offer me, is interwoven with senses of the past – the spectrum of state and paramilitary abuse brought to life by shaking hands and tearful eyes has always made me feel like decades of political violence were in the room with us. From the re-enactment of torture, as brutal as it always is, to the tears of grief, as fresh as the day a brother died, my interviewees opened the door to what McDonald calls an “archive of sensation”. Beyond the years, I could sense the way violence had felt, still felt, for them; in that, we shared, for a moment, a community of senses.

My own private, intimate relationship with my body and the way it moved around the world has always been a public matter, like it is the case for most disabled people, something the disabled poet and academic Molly McCully Brown conveys brilliantly in her collection Places I’ve Taken My Body (2021). Strangers and colleagues alike have never stopped themselves from commenting on my disability. Regardless, disability, constructed politically, was not something I had had in mind when presenting my PhD project. When I began researching terrorism, civil conflict and carcerality before I wrote my first masters’ dissertation, which ended up discussing the socio-political experience of the 1981 hunger strike through a study of its bodily and sensory reality, I did know that I wanted to foreground the senses, as I was myself deeply aware of how “the personal is political”. Regardless, my positionality within academia came with too many constraints, and the shadows of ableism were too stark for me to do anything but hide my disability up until it was no longer possible, refusing to acknowledge it in cover letters and applications… That these constraints meant that white, abled men were most likely to access both fieldwork and funding – as well as networking events, nonchalant coffee breaks in inaccessible rooms and suggestions made in fine print documents – was a fact of life in the ivory tower in which I had the privilege to work, still, as a white woman from an educated, upper-middle class background.

The reworking of boundaries described above contributed to transform my experience of research and, I wager, my interviewees’ experience of it as well; the reciprocity of our vulnerabilities challenged the dominant position a researcher is too often in when conducting interviews. My marginalised positionality was enough to put a foot inside the door, and to stay there to listen. Concurrently, this exchange of perspectives and the trade of very intimate, embodied knowledge contributed to demonstrate how critical approaches of social sciences, and criminology in particular, can benefit from the co-construction of knowledge, questioning not only the monopoly of legal and historical interpretation, but its anchoring in an extremely narrow array of sensory perspectives as well.

It has been the greatest learning experience of my first years as a researcher, then, to discover that my own experience was facilitating what I wanted my research to do: acknowledging marginality, giving a voice to embodied political anger and despair, interrogating the stories we tell about ourselves, as private individuals and as citizens. Stripping myself of what contributes to the power asymmetry of social sciences, or at the very least attempting to do so, has led me to have vivid, hopeful, emotional discussions, often with people I had not much in common with, always fuelling a shared belief that political identities and criminological labels cannot be understood properly without our senses.

References

Black, Lynsey, Louise Brangan and Deirdre Healy. Histories of Punishment and Social Control in Ireland. Leeds: Emerald Publishing Limited, 2022.

Kooistra, Alison. “Speaking into Sight: Articulating the Body Personal with the Body Politic”, vis-à-vis: Explorations in Anthropology, vol. 8, no. 1, pp. 1-17.

McDonald, Dave. “Sensory afterlives of child institutionalisation: Oral history, carcerality and social memory”, Incarceration, vol.6, 2025, pp. 1-17.

McCully Brown, Molly. Places I’ve Taken My Body. London: Faber and Faber, 2021.

O’Donnell, Ruan. “Oral History and the Politics of the Troubles: The Boston College Tapes.” History Ireland, vol. 20, no. 2, 2012, pp. 10–13.

Categories
custody Emotions Psychology sensory

Interrogating the senses: Cognitive interviewing

Kate Herrity

Sensory criminology stresses the utility of broader, sensory experience for understanding processes of criminal justice. In doing so, it is all too easy to fall into the trap of over-emphasising the novelty of such approaches, but this would be to overlook the ways in which the sensory is deeply embedded in criminal justice practices. There are a host of exciting and innovative projects and people in a number of fields, doing vital work such as Forensic architecture, a research agency investigating an array of human and nature rights abuses, based at Goldsmiths using all manner of innovative approaches both applied and theoretical. Their Saydnaya project with Amnesty international is a persuasive demonstration of how the sensory can be combined with other techniques to powerful effect. They met with survivors and used their testimony to create an account of what went on behind the prison walls, using architectural and acoustic modelling. Kate McClean’s work in Sensory maps is another example of the ways foregrounding the sensory provide a means of deepening and broadening our understanding. The Odeuropa network, and their site host a number of innovative cross-disciplinary initiatives. The sensory is an exciting expansive and cross-disciplinary arena. It is not new developments I wish to focus on here though, but the contention that the value of attending to the sensory is evident in established criminal justice practices – specifically in the form of cognitive interviewing – and that acknowledging this raises interesting and important questions for criminology.

Cognitive interviewing (CI) demarcates emotions and the senses, usefully distinguishing between these separate realms of experience. CI and the ideas that underpin it, provide an example of how sensory sources of knowledge are embedded in forms of criminal justice. Exploring these methods further reveals how an absence of dialogue between practice and theory has – in the case of the sensory – left theory lagging behind. Attending to the broader uses of sensory experience provides powerful instruction for research practice, and a means of deepening our understanding of violence and its impact.

Background

Cognitive interviewing is a technique used for accurate information retrieval and/or “research synthesis” in social science, forensic and health settings (e.g. Miller et al. 2014; Beatty and Willis 2007). CI is a means of improving the quality of questionnaire data as well as a host of other applications for gathering information, but has gained greatest traction as a technique for interviewing victims and witnesses following a crime – most usually of a more serious, violent nature. In England and Wales CI was nationally wheeled out in 1993 (Shepherd et al. 1999). Its implementation across Australian, American and Canadian police services has been somewhat piecemeal though encouraging witnesses to “rely on their senses” in the process of interview retrieval has a long history, if often focused on speedily concluding investigation and eliciting suspects’ testimony (Alpert et al 2012). It has been demonstrated to be more effective than either standard interviewing or hypnosis (Geiselmen et al 1985). Its precision has been built upon in subsequent refinements in both practice and theory, while retaining its two core objectives: retrieving as much accurate information as possible, while safeguarding the wellbeing of the interviewee.

How does it work?

CI works to increase the amount and accuracy of memory retrieval, by circumventing the trauma, arousal and/or anxiety induced by witnessing or being involved in a violent event and minimising the conflabulations (the filling of gaps in memory with believed but false recollection) and inaccuracies that can result. CI places the health and wellbeing of the interviewee at the centre of the process by increasing their agency and control over the course of the interview. This is underscored by the crossover in use of these techniques in therapeutic and forensic settings. While cognitive interviewing has been enhanced and further developed, the basic cognitive theory and principles of memory and its retrieval remain; i)in times of stress and trauma memory is better elicited when the broad conditions of the event are recreated, ii)when the subject is encouraged to think about all manner of detail, and iii)when they are encouraged to revisit the event from different points and iv)different perspectives.

These four points of memory retrieval strongly insinuate the sensory. They encourage the foregrounding of detail and perspective which might otherwise be regarded as peripheral, thereby utilising the weaknesses and quirks of memory while under duress; e.g. the trauma and/or distress of being caught up in a violent event. Lieutenant Jason Potts illustrates this point when he quotes Lisak (2002): “Victims are often able to recall the texture of a rapist’s shirt before being able to remember if the suspect was wearing a hat”. Reliving rich and vivid sensory experience, or “flashbacks”, characterise intrusive recollections; a “hallmark” of post-traumatic stress disorder (Clancy et al. 2020). Lee Broadbent’s tweet powerfully illustrates the debilitating effects of these intrusive, traumatic revisitations for witnesses, victims and those caught up in the aftermath of violent events. Effects cognitive interviewing can work to manage.

It is increasingly acknowledged that these techniques are useful when interviewing suspects too. This more accurately reflects the significant number of perpetrators of violent offences who are identified as suffering from post-traumatic stress disorder and associated symptoms. Acknowledging the complicated relationships between victim, perpetrator, violence and trauma also works to disrupt the simplistic binaries we tend to impose upon these categories (e.g. Ternes et al. 2019).

Why this matters

Cognitive interviewing has the subject/participants wellbeing at its core, providing a means of extending greater agency and control over the narrative course. This allows those being interviewed to reflect on their responses in ways which extricate emotion from their recollections. In this way, sensory memories form part of a broader repertoire of coping strategies, lending greater power to the interviewee, safeguarding their wellbeing and protecting them against additional trauma. This distinction between feeling and feelings, provides a useful means of distinguishing the sensory from the realm of emotions for which it often provides a powerful conduit, but is nevertheless distinct. While memory of our senses can offer a compelling means of evoking emotion, they are separate facets of human experience. The senses are not emotions and collapsing them risks obfuscating both our recognition of the epistemological and methodological potential of the sensory, our understanding of how we make sense of our world and the realm of emotional experience both social and personal.

Potts persuasively argues that cognitive interviewing can enhance police legitimacy when dealing sensitively with victims and witnesses of crime. He demonstrates the value of considering how these long-established knowledges can be better and more consistently incorporated into practice. In the social sciences, these approaches to working with people who may be vulnerable and/or have suffered traumatic experiences, offers instruction for how we may proceed more ethically in the field. Attending to the sensory highlighted this in my own practice, providing me with a means of working carefully when researching sound in the prison environment. Considering the utlity of cognitive interviewing also serves to validate the role of the sensory in understanding matters criminological. In this aspect of criminology, theory is substantially behind practice. We speak about the iterative process between research and theory but attending more closely (and carefully) to the sensory reveals a chasm in communication between those of us who talk and teach and those of us who do and practice. The deeply embedded practices and wisdom of CI illustrate how impoverished our thinking can be in the absence of these conversations.

Being more sensitised to the sensory onslaught which characterises trauma and its effects, allows us to better comprehend the profound toll of those working with violence and its aftermath. Accounting for how the sensory can be a source of intrusive recollection and distress allows for a more sensitive response to victims of violent crime, as Potts persuasively argued. More controversially, perhaps, this also carves out space for considering the impact of violence – as well as the often complicated and pre-existing relationship with it – for those who engage in it. It is not so much the extension of these techniques in the field of interrogating suspects I argue for here, but rather what this affords us in greater and deeper understanding of a complex criminological phenomenon. Often, representations of violence become couched in those tensions between moral and legal discourse, to the detriment of disinterested inquiry. We cannot see, hear, smell, feel for the emotions that so frequently characterise responses to criminal justice (Karstedt et al 2011).

CI is an example of the ways in which the sensory informs practice and understanding in the realm of crime investigation. It also demonstrates the value of honouring the iterative process between practice and theory as it extends beyond our academic realm[1]. Here is a means of clearly distinguishing between our sensory and emotional worlds, and an opportunity to reassess our understanding of violence and trauma. Far from being a frivolous novelty, or an academic indulgence, exploring the ideas underpinning the development and deep-rootedness of CI illustrates the profound source of understanding offered by our senses.

For more on this, and the potentials of sensory methods for understanding criminological practices and processes, please see our forthcoming chapter: Herrity, K., Schmidt, B., Warr, J.J. “Sensory “Heteroglossia” and Social Control: Sensory Methodology and Method“ in Dodge, M., Faria, R. (eds) Qualitative Research in Criminology: Cutting Edge Methods. Springer

References

Alpert, G.P., Rojek, J. and Noble, J. (2012) ‘The cognitive interview in policing: negotiating control’, Australian Research Council, Centre for Excellence in Policing briefing paper, issue 13. Available online: https://core.ac.uk/download/pdf/30678703.pdf

Beatty, J.C., Willis, G.B. (2007) “Research synthesis: the practice of cognitive interviewing”, Public Opinion Quarterly 71(2): 287-311.

Broadbrent, L. (2021) [Twitter]12th August, Available at https://twitter.com/leembroad/status/1425948433731440644 Accessed 12th August 2021

Clancy, K.J., Albizu, A., Schmidt, N.B., Li, W. (2020) “Intrinsic sensory disinhibition contributes to intrusive re-experiencing in combat veterans” Nature: Scientific reports, no. 10, article no. 936 [online]: https://www-nature-com.ezp.lib.cam.ac.uk/articles/s41598-020-57963-2

Geiselman, R.E., Fisher, R.P, Mackinnon, D.P. and Holland, H.L. (1985) “Eyewitness memory enhancement in the police interview: cognitive retrieval mnemonics versus hypnosis”, Journal of Applied Psychology 70(2): 401-412.

Karstedt, S., Loader, I., Strang, H. (2011) (eds) Emotions, Crime and Justice. London: Hart Publishing

Potts, J. (2020) blog post “Enhanced interviewing techniques to improve memory recall” National Police Foundation 28th September Available at: https://www.policefoundation.org/improved-police-legitimacy-through-cognitive-interviewing-methods-the-challenges-of-memory-recall-post-traumatic-event/ Last accessed: 03/11/21

Shepherd, E., Mortimer, A., Turner, V. and Watson, J. (1999) ‘Spaced cognitive interviewing: facilitating therapeutic and forensic narration of traumatic memories’, Psychology, Crime and Law 5(1-2): 117-143.

Ternes, M., Cooper, B.S., Griesel, D. (2019) “The perpetration of violence and the experience of trauma: exploring predictors of PTSD symptoms in male violent offenders” International Journal of Forensic Health Vol.19, No.1


[1] I argue this, as well as demonstrate the instructive value of lived experience in my sensory penalities chapter: https://books.emeraldinsight.com/resources/pdfs/chapters/9781839097270-TYPE23-NR2.pdf